Assignment 1 MEMO

Date: April 11, 200x

To: Human Resources

From: Chris Krueger, Manager

Subject: Casual Friday


As of April 13th, There will be a casual Friday which will include the following.

1. Jeans and a collared shirt that does not have any inappropriate designs on it.
2. You can wear whatever kind of shoe you would like, only if it is clean and does not have any holes in them.
3. Capri's will be allowed also.
4. You must also contribute a dollar to support this event for the lunch that management will be putting out.
5. Monday through Thursday will still be the same, work clothes.

This casual Friday is to let you know that the weekend is here, so finish up whatever needs to get done and enjoy the weekend with less stress. Thank you and have a great day.

Chris Krueger, Manager

WEST CORPORATION

Assignment 1 MEMO

Ch. 5, 5.5 pg. 125

Date: November 27, 2009

To: All Employees

From: Chris Krueger, Vice President

Subject: December Holiday Party


It was brought to my attention that the Staff members were disappointed that no holiday party was given last year. We've decided to change that this year with the first ever Christmas Party. Below is a list of details about the party.

• The dates for this party is on the 23rd of December.
• The cost of this party will be $20 per guest.
• This event will be held on the 20th floor of the Montgomery Building.
• 1 guest can be allowed to this event.
• We will have steak and lobster for the main course with sides of soup or salad or a baked potato or mashed potatoes.

• To make reservations please contact: Joanne Smith at Joannesmith@westcorp.com

Once we get everyone's invitation then when can start planning for how much food to make. Have a good day and can't wait to see everyone at this holiday party.

Chris Krueger VP

Unit 2

Revising Sentences:
16. Comma Splice: Although they began as a side business for Disney; however, destination weddings now represent a major income source.
17. Fragment: About 2,000 weddings are held yearly, which is twice the number just ten years ago.
18. Comma Splice: Weddings may take place in less than one hour, but the cost may be as much as $5,000.
19. Comma Splice: Limousines line up outside Disney's wedding pavilion; however, the ceremonies are scheduled in two-hour intervals.
20. Run-on: Many couples prefer a traditional wedding, or others request a fantasy experience.
Emphasis
21. B
22. B
23. B
24. A
25. B
26. A
27. A
28. B
29. B
30. A
Active-Voice Verbs
31. Bill used the company credit card to purchase office supplies.
32. Congress passed laws in many states to protect students that prohibit the use of social security numbers as identification.
33. Bank tellers processed checks more quickly because of new regulation.
34. FedEx scans millions of packages every night as the packages stream through its Memphis hub.
Passive-Voice Verbs
35. There were many errors in this report.
36. Your order will not be shipped til later.
37. There was a warning regarding the use of pesticide.
38. Insurance does not cover damage to rental cars.
39. No insurance, no care.
Parellelism
40. To improve your listening skills, you should stop talking, control your surroundings, listen for main points, and have an open mind.
41. Paula day will now supervise the Eastern Division operations of Okefenokee branch, and Reggie Kositz will supervise the Western Division for the Oroville branch.
42. The new employee has used the computers and has learned the coworkers names.
43. Training seminars are challenging and stimulating.
44.
45. We need more staff members, office space, and budget for overtime is small.
Sentence Unity
48. To win the lottery, you must purchase a ticket.
49. The reason why our boss is such a good manager is that he genuinely listens to employees.

Audience Benefits and the "YOU" View

16. Face to Face conversation
17. Report or Proposal
18. Letter
19. Email
20. Face to Face conversation
21. Video or Teleconference
22. Face to Face group meeting

23. Our safety policy forbids you from renting power equipment that has not been trained on the appropriate equipment.
24. To prevent you from possibly losing large sums of money in stolen identity schemes, you will now have to show some identification for any large checks presented for immediate payment.
25. When you complete and return this enclosed card, you can bring your records up-to-date and eliminate the expense of duplicate mailings.
26. You can have this great offer of a gateway package that includes hotel accomidations, pleasure Island tickets, and a complimentary breakfast for just $139 per person.
27. When you fill out this enclosed questionnaire, you will recieve a master schedule for summer vacations.
28. If you want to earn some expierence in your writing skills, then we have an offer for an in-house training program for you.
29. To enable us to continue our policy of selling name brands at discount prices, you could recieve store credit but cannot return merchandise nor give back cash refunds.
30. You can recieve a free ipod only if you are in class which an instructor permits these devices in class.

1.12

Reebok would get alot more ideas and concepts from a diversified workplace. It could gain competitive advantages cause you came out with a new shoe or some new clothes that other competitors don't have, so that would cause other companies to either copy that design or make a newer, or more exciting shoe or clothes.

1.10

If I was the director of this hotel, I would have a training program for all employees. No matter if there from the US or from another country, the reason I say this is because if everyone is not trained on the same concept then it would throw everyone off and it would cause havoc in the hotel. The training program would include how to act to a customer. How to difuse a situation when a customer is upset, and proper manners when dealing with a customer. I would like to introduce some western ways in the hotel, so when tourists come they can get the best of both worlds. At the same time, when visiting a country it would be respectful to acquire some of there culture as well. In conclusion, I would include a training program to help the staff get better at their jobs and handle situations appropriately when something goes wrong, and include some western ways to help tourists who are frightened by change of the new culture.